Mystery Diner



Urban uses Mystery Diner's to ensure the quality of our product & services is maintained at the highest levels. We use volunteers like you as our Mystery Diners so if you are interested then see below.

How it works



It's very simple, we offer to subsidise your visit to an Urban Cafe Emporium in exchange for your feedback on the Drink, Food, Service & Cleanliness.

All you need to do to become a Mystery Diner is:

1- Register with us here
2- We send you the feedback form
3- You visit a Cafe Emporium in the next 30 days and take notes
4- You complete our online Feedback form
5- You take a picture of your receipt and attach it to your feedback form
6- We send you a £5 voucher to be used in any of our Emporiums